FAQ
Direct answers, including the ones that are “no”.
What EverHandover is, what it is not, and what has not been decided yet.
- Is EverHandover a will?
- No. It helps you organise and hand over information and instructions. It is not a will and does not take the place of one, or of any other estate-planning document. If you upload a copy of your will, it is a reference copy only.
- Does EverHandover transfer assets?
- No. Banks, brokerages, insurers, property registries and other institutions follow their own legal and operational processes. EverHandover tells the people you chose what exists and who to contact.
- Does EverHandover act as my executor?
- No. You can label a person as your executor so that they receive the right handover, but the label gives them no legal status. Their authority comes from your will and the law.
- Is EverHandover a law firm? Do you give legal advice?
- No. EverHandover is not a law firm and gives no legal, tax or financial advice. Templates are the same for everyone and fully editable. There is no AI assistant giving guidance.
- Does a missed check-in mean EverHandover assumes I died?
- No. Silence alone never releases anything: not inactivity, not a missed check-in, and not a failed or expired payment. A missed check-in starts attempts to reach you. Every release starts with an act by a person you named.
- How is a death handled?
- A person you named submits a death certificate matching your legal name and date of birth, with a sworn statement. You are notified on every channel. A waiting period passes without you signing in, nobody you named objects, and two staff reviewers confirm that the procedure was followed. After a short hold, the handovers are released. EverHandover follows this procedure; it does not certify a death and cannot promise that a submitted document is genuine.
- Can EverHandover determine legal or medical incapacity?
- No. EverHandover makes no medical or legal determinations. You can prepare what should be handed over in case of incapacity: a person you named makes the request with the supporting evidence your instruction requires, you are notified and can stop it, and EverHandover checks only that the steps were followed.
- Can recipients access everything?
- No. Each recipient sees only the handover you prepared for them, and only after the conditions for its release have been met. Nothing is shared in advance unless you share a pack yourself.
- Can EverHandover read my content?
- It depends on the content. Documents and sensitive notes are sealed: encrypted in your browser, so that EverHandover alone cannot read them. Short pointers and instructions are stored encrypted with a key EverHandover holds under strict controls, so that they can be released when your conditions are met. The Security page sets out who can read what.
- Does EverHandover replace a password manager?
- No. EverHandover does not accept passwords, PINs, recovery phrases, full account numbers or Social Security numbers. Keep those in a password manager, and record in your plan only where they are and who should know.
- How do people get added to my plan?
- By your personal invitation. You get a link and send it yourself. Until the person joins, EverHandover stores only the label you gave them. They enter their own contact details and consent. Recipients must be adults.
- What are future messages?
- Messages you prepare for people you choose, for delivery on a future date or after a release under your conditions. The person receiving can decline them. Delivery depends on your plan being in its term and on contact details that still work.
- Can I test my plan?
- Yes. A practice handover runs the process with example content, clearly marked as a test, without releasing your real handovers. It shows whether people can be reached, can get in, and understand your instructions. It cannot prove how a real handover will go later.
- What if I change my mind?
- You can change, re-arm or revoke any handover, and edit your disclosure instruction, at any time. While a death report is open the plan is locked to everyone except you: signing in and confirming your identity stops the process.
- What happens when my term ends, or if I cancel?
- Terms are prepaid for 3, 5 or 10 years and never renew automatically. After a term ends, your armed handovers stay releasable for a grace period. The length of that period, refunds on cancellation, and how long data is kept afterwards are still being decided, and will be published before EverHandover takes any payment.
- What happens if EverHandover shuts down?
- You would receive a refund for the unused part of your term, and you can export your plan and keep a printable copy at any time. The full wind-down procedure has not been published yet. EverHandover should never be the only copy of anything important.
- Who can use EverHandover?
- EverHandover is being built for adults living in the United States. It is not yet open to customers; availability will be confirmed in the terms of service at launch.
Start with one person and one handover.
Add someone who matters, write down what they would need, and see exactly what they would receive.
Create your planEverHandover is not a law firm, does not give legal advice, and is not a will.